LovablePonytail is taking a short break
Reviews
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srcampbell79 on Feb 7, 2018
5 out of 5 starsReally beautiful and comfortable for my picky 2 year old to wear. I love the nude, stretchy bands because the coordinate nicely with my daughter's hair color and they will stretch a lot, so we can use them longer. Thank you!
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Sari on Feb 7, 2018
5 out of 5 starsBeautiful! Love it! Thank you so much. Very happy with purchase.
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Jenn on Oct 31, 2017
5 out of 5 starsJust lovely! It's a great way to highlight a gift I'm giving to a little girl.
Shop members
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Athena
Owner, Maker
It's not easy to squeeze time to crafting while the kids are running wild. I usually have my crafts done when the kids are down for nap. It's challenging to set up my own business, but taking care of 2 under 2 is even more challenging. ;)
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
Payment
We accept Paypal, Credit Cards, and Etsy gift cards. Items will not be shipped until payments are received.
Shipping (General)
Your order will be carefully packaged in a box and sent via Canada Post/ USPS with tracking. (Some countries may have partial tracking only)
USPS and Canada Post are always overloaded with shipments, so sometimes we do encounter delays in transit!
If you require expedited shipping, please contact me BEFORE ordering so that I can give you a postage quote.
Please make sure your address is correct on your Etsy account when you pay through credit card or PayPal. If an order is returned due to an incorrect address, you will be required to repay the shipping cost. Thank you for your understanding.
We are not responsible for paying any duties, customs, or taxes.
Shipping to international countries
Shipping to international countries (exclude Canada & USA) usually takes between 10-20 business days, but can occasionally take as long as 8 weeks due to customs delays for a variety of reasons. Shipping times vary by country. You can track the parcel status with the tracking number provided.
Please be noted that the shipping price paid with your purchase does not include any customs or tax fees your country may impose to the package.
🇬🇧 Special note to UK buyers:
Currently, UK charges a 20% VAT to any package sent from outside the EU with a value over £15 as well as a £8 handling fee incurred by Royal Mail. You will be required by Royal Mail to pay these charges within three weeks before you can collect your goods.
Refunds and Exchanges
As each piece of hair accessory is custom made for you, all sales are final. There are no refunds, returns or exchanges unless the item arrives damaged or defective.
I hope all my customers have a wonderful experience in my shop. If you have any problems with your order, please convo me anytime.
Happy shopping! ❤️